Growing organizations need dedicated IT help desk services to maintain the security and functionality of IT systems and software, but may not have the desire or resources to maintain an in-house IT department. SkyView Technology, Inc. provides comprehensive information technology management services to support daily processes and ongoing growth.

Case Study: Multi Location Medical Practice (50 Employees, 5 Locations)

This client had several locations with servers and numerous staff in each, but did not have a secure, efficient way to access and share data among them; they also experienced frequent downtime due to incompatible and outdated computer hardware and software. They needed on-call technical support, but did not require a full-time IT staff member.

SkyView Technology, Inc. set up a secure, industry compliant interoffice network with replicating servers, allowing all locations to access and work with the same data in real time. After we implemented rigorous security policies and up-to-date hardware and software, their systems ran better and faster, resulting in decreased downtime and increased productivity.

With a smoothly functioning technology infrastructure, our client had more time to see new patients and grow the business, resulting in the opening of several additional locations. With a thorough understanding of their network and needs, we acquired and pre-configured all necessary IT hardware and software, and the new offices were fully and seamlessly integrated into their network in a matter of hours.

This client's business continues to grow, and they rely on SkyView Technology, Inc. to keep their technology working at peak performance. To prevent issues and maintain security, we perform regular network maintenance, and whenever help is needed, they simply give us a call for same-day resolution.

SkyView Technology, Inc. helps mid-sized businesses smoothly maintain daily operations, while continuously managing and preparing for additional business growth. For more information, to request IT help desk services, or to schedule a free technology planning consultation, please contact us through our secure web form, or call us toll free at 877.818.3247 to speak with an information technology management specialist.